Occhio House - Help Center

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Occhio House offers free international shipping via UPS. Occhio House aims to dispatch glasses daily but in any event within 48hrs of receipt of payment  Prices include import duties and taxes. No additional costs will be charged at delivery. 

All items are carefully packaged inside the official Occhio House box, together with their official packaging. Inside the box you will also find our complimentary Care Kit, including a mini screwdriver to tighten or replace the screws and a cloth to clean the lenses without scratching them.

Delivery times vary depending on the item and are always displayed on each product page. Once you have placed your order, you will receive a confirmation e-mail including the expected delivery details.

We will also send you the link and tracking number to follow the shipment at any time. Ready-to-ship products are usually delivered within 3 business days to Cyprus and within 5/7 business days to other countries. Other items may take up to 15 business days. If you make an order after 12:00 PM (CET), on Saturday and Sunday, or during national
holidays, it will be processed on the next business day.

Our Customer Service team will notify you promptly regarding any unexpected delays.